Delivery Information

Shipping

From Jan 2016, for LiFePO4 batteries, we have one more shipping option of surface or sea shipping with lower cost, in addition to air shipping. Shipping time are as follows,

USA - 8 weeks by sea, 2-3 weeks by air

Canada - 3 months by sea, 2-3 weeks by air

Australia - 4 weeks, by sea Only

New Zealand - 5-6 weeks, by sea Only

UK, France, Italy, Germany, Netherlands, Denmark, Austria, Belgium, Finland, Norway, Switzerland, Sweden, Hungary, Czech - 8 weeks by sea, 2-3 weeks by air

Israel, South Africa, UAE, Saudi Arabia - 8-10 weeks by sea Only

Japan, Singapore - 4-5 weeks by sea Only

Other countries, please send email to aeo@newbatteria.com for ETA.

It will take us around 7-15 days to make and test a new LiFePO4 battery pack before shipping. Lead time is listed in every product page. For other products such as chargers or BMS, it will take us 1-2 working days to perform a final test and package them before shipping.

Default shipping costs for all the battery packs listed on this web site are for ddu or ddp. The price contains the freight, if you inquire about the freight and price, please contact  aeo@newbatteria.com,We can also separate the price and the shipping cost, and help choose the lowest shipping cost from time to time

Shipping costs for chargers listed on this web site are for air shipping that usuall takes one week to most countries. If you are going to order one or more extra chargers shipped together with battery packs by sea, we will send refund of the shipping difference to you.